Diskbuilder Software Licenses are priced on a per site1 basis giving you the flexibility to install on one or many machines within each site.
Support is optional and is offered in three levels. If our main subscriptions below don't fulfill your requirements, please contact us.
|Design||Custom Branding||£1,800.00 2|
PDF Metadata autopopulation
Bates Number Search
Application Data & PDF Encryption
Rimage Print Module
Primera Print Module
R-Quest Print Module
|Custom Modules||Call Us|
1 Sites are defined as offices as separated either geographically (i.e. offices in different streets, towns or cities) and/or in business terms (i.e. by division, department or company. Sites must be within the same country.
2 Includes one day of consultation with your branding department
Complex designs may cost more.
3 Includes up to one day of customisation to your workflow
4 Requires separate purchase of dedicated hardware
|Public releases for current version|
|Free upgrades to minor releases|
|Emergency hot-fix builds||-|
|Email Support 1|
|Telephone Support 2||-|
|Emergency Bug Fixes||-|
|Max. Initial Response time 3||48 hours||12 hours||24 hours|
|Number of Sites 4||1||1||3 or more|
|Max. Seats 5||1||3||1 per site|
|Included Credits 6||3||6||2 per site|
|Price per month||£150.00||£300.00||£125.00 per site|
1 An email support request uses 1 credit per incident.
2 Telephone Support uses 4 credits per hour with a 2 credit minimum.
3 Max Initial Response Time is defined as a written response from our support staff. We aim to respond to all support requests within the same business day.
4 Sites are defined as offices as separated either geographically (i.e. offices in different streets, towns or cities) and/or in business terms (i.e. by division, department or company). Sites must be within the same country.
5 Max Seats are defined as the number of individuals registered to make support requests.
6 Credits are a currency used to meter support tickets or request other types of assistance available under a Diskbuilder support plan as listed above. The included number of credits depends on the support plan you purchase. Additional credits are available at £25 per credit in multiples of 4.